For decades, my career has taken me into rooms filled with tough audiences, including sceptics, doubters and people resistant to change. I have worked with individuals who are diverse in every way, including neurodiverse and cross-cultural groups.

I only accept work where I know I can add value. If a request falls outside my expertise or industry knowledge, I refer it to a trusted associate.

Every engagement begins with thorough scoping so my services fit each client’s objectives, needs, preferences, and constraints, including budget.

I only accept work where I know I can add value. If a request falls outside my expertise or industry knowledge, I refer it to a trusted associate.

My intellectual property is not only original. It has been strengthened and de-risked by decades of practical testing with some of the toughest and most discerning audiences in the world in high-pressure environments.

I share it only with clients who respect and value my efforts to create it, and the commercial risks and time I have taken to test and refine it.

My intellectual property includes:

• Sagacious Scoping, a practical process for upfront conversations that:
  
  • define outcomes, expectations, and constraints
  • reduce misalignment, rework, scope creep, and disputes about costs
  • builds trust by applying Audience Logic and Empathic Assertiveness.